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Shipping & Returns

SHIPPING POLICY

All orders are shipped within 24 hours Monday - Friday 8am - 5pm.

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be. Orders placed within the UK worth £40 or more qualify for free standard delivery.

UK Express Delivery  £3.99 (1-2 working days)
UK Standard Delivery £2.99 (3-4 working days)
Europe Standard Delivery £5.99 (5-7 working days)
US and Rest of the World Standard Delivery £9.99 (7-10 working days)

 

 

EASY RETURNS & EXCHANGES

Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 30 days of your purchase. 

  1. Please email info@nueki.com to request a refund.
  2. Mail your item to the return address provided in the returns email you will receive.
  3. Include in your package a signed letter stating the reason for your return and the original receipt. 




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